Cultivating Talent. Nurturing Growth.

A CFO says to the CEO, “What happens if we invest all this money in training and then these people leave the company?”. The CEO responds “What happens if we don’t and they stay?”

At AlexanderHancock, we are committed to business training that is not just an “event,” but instead produces enduring results. Because of that commitment, we do two things:

First, we focus on building skills that can be immediately applied on the job, rather than on theoretical discussions. We believe training should result not only in knowledge, but especially in know-how, and in the commitment to do it.

Second, we customize our business training programs to fit your unique situation, business strategy, culture, and people. After discussion with you and other experts within your organization, we select the emphasis, specific skills to be developed, key learning points, exercises, and case studies for practice to create a solution tailored just for you.

Examples Of Niche Customization

Many clients ask us to develop training customized to fit a very specific situation. Here are just a few of these highly specific solutions that we have developed and implemented in the past few years:

• How to influence investors in a down market
• How to get systems developers and end users on the same page before development efforts and investment begin
• Developing the skills of insurance claims professionals to conduct a peer review of each claims office
• A curriculum to help local government department heads to think and act more like business executives
• Clear and precise team communication in the nuclear reactor control room
• How to maintain and exceed performance levels in a downsizing environment

Our customized training typically falls in one of 5 areas: leadership development, supervisory development, sales and customer service skills, staff function business partner skills, and innovation/change skills. The following lists some of the customized training solutions we have developed in each of those 5 areas. Contact us for learning solutions that are tailored for your unique needs.

Leader Development Solutions

• Leader Communication Skills: How To Have Difficult Conversations
• Leader As Coach: Coaching And Mentoring Employee Development
• Cultural Inclusion: Diversity Training In The Workplace
• Emotionally Intelligent Leadership
• Facilitative Leadership: 21st Century Skills For 21st Century Leaders
• Influencing Without Authority For Leaders
• Leadership Communication Skills: Communicating Business Strategy
• Leading And Managing Change
• Managing Remotely: Managing Remote And Virtual Teams
• Managing Employee Performance: Effective Management Communication
• Leader Development: Leadership Self-Awareness
• Strategic Thinking Skills: Systems Thinking In Business
• Women In Leadership: Professional Development For Women

Straight Talk Supervisory Solutions

• Feedback And Coaching: Performance Management In The Workplace
• Solving Performance Problems: Accountability And Responsibility In The Workplace
• Respectful Workplace Training: Creating A Culturally Inclusive Environment
• Setting Expectations With Employees: Performance Improvement Techniques
• Supervisory Skills
• Leading High Performance Teams: Avoiding Team Dysfunctions
• Managing Performance: Effective Management Communication

Customer Value First Solutions

• Consultative Sales Training
• Asking the Right Questions: A Customer Focused Sales Approach
• Customer Service: Increasing Customer Satisfaction
• Sales Presentation Training
• Effective Negotiations: Skills And Techniques

Expert Business Partner Solutions

• Consulting Skills: Professional Development For Staff
• Influencing Without Authority For Staff Professionals
• Expert Group Facilitator: Managing Group Dynamics
• Team Building Skills: Professional Development For HR And OD Staff
• Coaching Skills: Professional Development For HR Business Partners
• Cultural Inclusion: Diversity Training In The Workplace
• Respectful Workplace: Creating A Culturally Inclusive Environment
• Train The Trainer: Effective Training And Facilitation Skills

Creative Change Solutions

• Creative Thinking: Innovative Problem Solving
• Collaborative Problem Solving: A Systems Thinking Approach
• Strategic Thinking: Systems Thinking In Business
• Leading Innovation Teams: Facilitative Leadership
• Leading And Managing Change