Customized, high-impact training for enduring results
Individual development of targeted areas
Get actionable data to support decisions
Organizational development and change management
Professional facilitation for meetings and offsites
Sales drives everything. Everyone has a role.
- How can we grow our sales by engaging all employees in the process?
- How can we develop and maintain a value-added sales culture that strengthens our relationships with customers?
- How can we help our sales reps ask better questions to uncover customer needs?
- How can we make winning sales presentations?
- How can we increase coordination and collaboration in the sales account team?
- How can we get our customer-facing reps to share information with our internal support teams?
ALEXANDERHANCOCK HAS SOLUTIONS
- 1. Develop a value-added sales culture through Research and Analysis of existing attitudes and behaviors, Overcoming Barriers, and Developing Skills
- 2. Identify what it takes to be successful in sales through a customized Sales Competency Model
- 3. Dramatically increase the skills of sales reps through custom tailored Consultative Selling Skills training using our P2P skill-building methodology.
- 4. Build loyal repeat customer relationships through improved diagnosis of customer needs and listening to customer concerns using our customized Asking the Right Questions training.
- 5. Create flawless customer experiences through Collaborative Customer Teams consulting efforts and customized, skills-based Front-line Customer Service training
- 6. Create seamless sales and customer support processes through our custom tailored Internal Customer Support Training
10 Key Business hallenges
Many companies are trying to find ways to differentiate themselves in an uncertain, competitive market. We identify the key challenges to focus on in the next year.
11 Lessons of Leadership
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Inner View 360
Confront and overcome blindspots by eliciting crucial feedback for leaders.
Rapid Skill Development
Small group practice and customized coaching help individuals with strong technical skills but weak interpersonal skills develop those necessary soft skills rapidly.