Drive Business Results Through Conversations

Conversation is the tool of change – and results.

THE CHALLENGES

• How can we ensure that leaders are effectively using important business conversations to drive business results?
• How can we ensure that leaders provide employees with clear, unambiguous communication about performance?
• What skills do managers need to have these conversations?
• How can important decisions be communicated so as to get buy-in and support?
• How can we help leaders become more confident and more effective in handling difficult conversations?
• How can leaders learn to communicate more effectively with remote employees?
• How can we measure leaders’ effectiveness in communicating with employees?

ALEXANDERHANCOCK HAS SOLUTIONS

• 1.  Pinpoint problem areas (and create a baseline) of managers’ communication through custom surveys of employees’ perceptions of their manager’s communication behavior
• 2.  Get all levels of leadership on the same page through facilitated planning and feedback sessions
• 3.  Give leaders the skills and tools to have high-impact business conversations with employees through customized, skill-based Breakthrough Business Conversations training.
• 4.  Measure progress through follow up Manager communication surveys and 1 on 1 feedback sessions with each of the managers
• 5.  Develop channels for continuous communication through our bi-monthly FAST TAKE newsletter of reminders and reinforcement.
• 6.  Improve leadership style and communication style through targeted Executive Coaching.
• 7.  Sustain improvement efforts  by building internal capability to coach and train managers through our Coaching Skills for HR Business Partners training, and Train-the-Trainer training.