Great to see what you look and sound like when you coach.  Allowed us to see how well we apply the skills and learn from our mistakes and others.

— Manager, Finance

The training had a whole different focus than any other training I’ve received. I learned a number of tools and techniques that felt unnatural to me initially, but having absorbed and made them my own, I’ve benefited from their use in one-on-ones and group settings.

— Sr. VP, Call center

The most useful, relevant, helpful training I've been part of in all my years at [this company].

— Director, Operations

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4. Develop, coach, and retain people:

How do you capitalize on the asset that  walks out the door every night?


  • How can we develop, coach, and retain people who have a passion for our business and its success?
  • How can we retain top talent?
  • How do we ensure good talent for succession planning?
  • How can we ensure that we have the right person in the right role, and avoid promoting people into roles they aren’t ready for?
  • How can we use the development and movement of talent across our organization as a competitive advantage?
  • What are the key success factors for leaders in our organization?
  • How can we carve out time and resources for development activities when people are consumed with the day-to-day running of the business?
  • How can we reap business benefits from a diverse, inclusive culture?


  1. Pinpoint development needs through custom surveys, assessments, InnerView 360 Feedback, and targeted interviews.
  2. Fast-track high potential leaders through Executive Coaching, and our customized, high-impact Straightforward Leader development programs
  3. Identify future leaders through our Customized Assessment Center process.
  4. Train leaders to coach, mentor, and guide employee development through our Coaching and Developing Leaders skill-based training program using our high-impact P2P Methodology.
  5. Build bench strength through a succession planning process.
  6. Add women and minorities to the leadership pipeline through custom tailored training such as Women in Leadership.
  7. Create a culture that values diverse perspectives through our custom Cultural Inclusion consulting and Respectful Workplace training
  8. Develop high-potential women and minority leaders through targeted Executive Coaching.