These conversations will take your organization to the next level

Strategic conversation skills for managers of people and performance

Managing Remotely

As a result of both technology advances and the pandemic, the workplace is continuously being redefined. Employers have discovered that efficiency and productivity do not suffer and in many cases improve when employees have the flexibility of working remotely. (Offered Live or Virtual)

Ownership and Accountability

“I need more employees to think about the business the way I do!” The manager who said this was frustrated with employees who don’t focus on customer service or don’t look for ways to save the company money like she does. Managers want employees to take ownership of the job, to demonstrate that they understand that their own success is tied to the success of the business. This workshop develops the skills managers need to have strategic conversations that encourage employees to think – and act – as if they own the job and the business results.

Performance

Improving Performance: Moving the Needle

Work gets done primarily through conversation. The quality of work conversations determines business results. This program improves the quality of conversations about performance, thus improving individual results as well as business outcomes.(Offered Live or Virtual)

Growing the Business

Coaching and Developing Your Team

One of the keys to attracting and retaining highly motivated people is to provide them with opportunities to grow and excel in their careers. High-performing employees need managers who will help them to do so. Coaching and Developing Your Team provides your managers with the skills, tools, and confidence to conduct coaching conversations that help direct reports continually learn, grow, and advance in their careers. (Offered Live or Virtual)

 

Strategic conversation skills for key business professionals

Crisp Communication

Writing for Results

Every day, businesses lose money because of poor written communications across the organization. Writing for Results helps participants learn how to enhance strategic communications by organizing and writing crisp, clear, concise, compelling business documents.
(Offered Live or Virtual)

Being a Strategic Business Partner

This program is for people in all the support functions of the organization, such as HR, IT, Finance, Internal Audit, and Compliance. 

This role requires that professionals learn state-of-the-art tools to solve problems and improve the performance of individuals, teams, departments, business units, and the organization as a whole. This workshop is designed to equip your staff for this more extensive role. (Offered Live or Virtual)

Looking Ahead

Think and Act Strategically

Think and Act Strategically helps participants learn how to think like a CEO. Participants practice using strategies and tools for grappling with strategic issues currently facing their organization and develop actions to address these issues. Both managers and individual contributors will consider the impact on the whole organization – not just their departments – when making decisions, and they will see how their actions and decisions impact business outcomes.(Offered Live or Virtual)

Getting Things Done

Influencing Across the Organization

Leaders must be able to sell ideas, build credibility, enlist support for change initiatives, and get results through strategic conversations that influence how others think, decide, and act. They often must do this without using the authority of position power. (Offered Live or Virtual)

Performance

Improving Performance: Moving the Needle

Work gets done primarily through conversation. The quality of work conversations determines business results. This program improves the quality of conversations about performance, thus improving individual results as well as business outcomes.(Offered Live or Virtual)

Don’t see what you need? Just ask!

We’ve been custom-designing and custom-building courses for clients for decades. To schedule a free consultation to learn about any of the courses listed here or to discuss how we might design and build custom courses that meet your business’s needs, please call 704.892.5097 or email inquiries@alexanderhancock.com.

Think like an owner

Ownership and Accountability

“I need more employees to think about the business the way I do!” The manager who said this was frustrated with employees who don’t focus on customer service or don’t look for ways to save the company money like she does. Managers want employees to take ownership of the job, to demonstrate that they understand that their own success is tied to the success of the business. This workshop develops the skills managers need to have strategic conversations that encourage employees to think – and act – as if they own the job and the business results.