Sensing Session
Manager's Listening Session
How do you find out what makes your
employees tick? Every few weeks, carve out a few minutes
during your regular one-on-one meetings to ask your employee
to talk about goals, concerns, needs, and interests. Think of
these conversations as relationship maintenance, a way
for you to open communication between you, and a way for you
to learn how to manage more effectively.
Plan to listen at least 75% of the
time during this conversation.
Sample Questions
- Job
- How do you feel about your present assignment?
- What do you like best about your job?
- What do you like least?
- Do you know what I expect from you (performance)?
Explain?
- How do you view the performance standards of your job?
- What keeps you from being able to do your best every day
on the job?
- What do you need in order to overcome obstacles and do
your best every day?
- What can you do to continuously improve your level of
performance?
- Learning and Development
- What is something you learned recently that has helped
you to be more effective in your job?
- What do you see as your strengths: knowledge, skills,
capabilities?
- What do you see as your areas for growth and
development?
- What kinds of activities would give you an opportunity
to stretch and learn new skills in this job?
- The Manager
- What do you like about working in this department?
- What do you dislike about working in this department?
- How well do I keep you informed?
- How do you feel about the feedback I give you on your
performance?
- Am I giving you adequate support to help you in getting
your job done?
- Every manager sometimes gets in the way of the associates’
ability to do a good job. What do I do that makes it
difficult for you to perform at your best?
- What do you need more of from me?
- What do you need less of from me?
- Working Conditions
- If you were in charge, what is one change you would make
to make this unit more effective?
- What other improvements would you make?
- How would you implement these changes?
- What is your greatest source of frustration here?
- What would you suggest as ways to build greater teamwork,
cooperation, ways of removing obstacles to performance,
etc.?
- The Company
- What do you like best about working for this company? Why
- What do you like the least about working for this company?
Why?
- Are you proud of working for this company? Why?
- Do you feel this company can offer you a career? Explain
- Career Objectives
- What are your career plans? Where would you like to be one
year from now? Two-three years? Five years?
- What kinds of opportunities interest you most?
- How do you plan to achieve your goals?
- How can I help you achieve your goals?
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