Supervisory Skills Training
In a lot of organizations people are promoted to management with little or no supervisory skills training. This is costly, because the front line supervisor has more impact on the performance of your organization's employees than anyone else.
Furthermore, the supervisor makes dozens of decisions daily that affect your company’s bottom line. The manager's daily interaction often makes the difference between a highly motivated employee and one who just "shows up;" between a well-trained and competent employee, and one who is unsure of what to do and how to do it; between an employee who enjoys coming to work, and one who finds every opportunity to be away from the workplace.
Researcher Marcus Buckingham of the Gallup organization discovered that employees are most “engaged” and perform best where they get clear expectations and honest feedback from their supervisors, and get a chance to do what they do best every day. Annual surveys continue to show that communication with their immediate supervisor is the number one predictor of performance and job satisfaction. Surveys show that people don’t leave jobs – they leave supervisors.
Effective Supervisory Skills Training helps companies reap important benefits
Supervisory Skills Training highlights:
Supervisory Skills Training Methodology
Participants in Supervisory Skills Training spend most of their workshop time in lively, engaging practices with coaching and feedback using customized exercises, case studies, and simulations. They bring their own real situations to use in the practice sessions. These practices are designed to develop skills supervisors can apply immediately.
Supervisory Skills Training Customized Solutions
To ensure that training is not just an “event,” but instead produces enduring results, we customize Supervisory Skills Training to fit your unique situation, business strategy, culture, and people. After discussion with you and other experts within your organization, we select the emphasis, specific skills to be developed, key learning points, exercises, and case studies for practice to create a solution tailored just for you.
Supervisory Skills Training Applications
The following are some of the ways our clients have used custom versions of Supervisory Skills Training: