Coaching Skills: Professional Development For HR Business Partners
Line managers often approach HR Business Partners with a request: “I have a particularly difficult employee, and I’ve given up trying to manage him. I want you to fix it!” Most skilled HR professionals know not to take on that responsibility, but many still don’t know what to do other than to tell the manager what not to do, in order to avoid legal problems. The most effective and beneficial response would be for the HR business partner to say, “I’ll be happy to help – I’ll coach you on how to manage this person more effectively.”
Since many HR business partners have never been line managers themselves, they may be reluctant to tell a manager how to manage, and may offer only traditional HR caveats. While legal advice may be important, it does nothing to help the manager turn the situation around. Coaching skills can make the difference.
HR Business Partners who are skilled in coaching can provide extremely valuable just-in-time coaching at these critical points. Skilled coaching can not only avoid legal issues, but more importantly provides other significant benefits:
NOTE: This training is a good follow up to our Coaching Skills training.
Coaching Skills Training highlights:
Coaching Skills Methodology
Participants in Coaching Skills spend most of their workshop time in practices with coaching and feedback in P2P Videolabs™ – AlexanderHancock’s trademarked process for rapid development of business communication skills. They bring their own real situations to use in the practice sessions. They gain insight and skills through customized exercises and case studies.
To ensure that training is not just an “event,” but instead produces enduring results, we customize Coaching Skills to fit your unique situation, business strategy, culture, and people. After discussion with you and other experts within your organization, we select the emphasis, specific skills to be developed, key learning points, exercises, and case studies for practice to create a solution tailored just for you.
Coaching Skills Applications
The following are some of the ways our clients have used custom versions of Coaching Skills: