Managing Performance: Effective Management Communication
A leader's primary responsibility is managing performance to meet business goals.
Yet, in a recent Blanchard survey of business leaders, only 41% agreed that people in their organizations are held accountable for meeting performance expectations. What an opportunity for improving performance!
Getting work done through others. Peter Drucker made it sound simple. But many leaders have never mastered the art of managing employee performance – and even fewer have mastered the skills. Surveys show that employees don’t do what they’re supposed to do because they don’t know what is expected. Lack of clear, focused, unambiguous communication about expectations is a major cause of performance deficiencies.
And even managers who communicate expectations clearly often fail to check in on progress towards goals, discovering too late that things are not on track.
You’ve heard that “feedback is the breakfast of champions,” yet most managers leave employees hungry for the feedback they need in order to perform successfully.
This Managing Performance workshop equips leaders with skills and builds their confidence in having conversations about performance. This helps your organization achieve important benefits:
Managing Performance Training highlights:
Managing Performance Methodology
Participants in Managing Performance spend most of their workshop time in practices with coaching and feedback in P2P Videolabs™ – AlexanderHancock’s trademarked process for rapid development of business communication skills. They bring their own real situations to use in the practice sessions.
Managing Performance Customized Solutions
To ensure that training is not just an “event,” but instead produces enduring results, we customize Managing Performance to fit your unique situation, business strategy, culture, and people. After discussion with you and other experts within your organization, we select the emphasis, specific skills to be developed, key learning points, exercises, and case studies for practice to create a solution tailored just for you.
Managing Performance Applications
The following are some of the ways our clients have used custom versions of Managing Performance: